From start to finish, Wolverine Carpet Cleaners were very professional. They called to set the appointment, and the people who took my request were very pleasant.
The serviceman who came called ahead of time saying he was 15 minutes out. That was nice cause the appointment was between 9 and 12, so now I knew when exactly when they were coming. They were prompt, pleasant, and nicely groomed (which is really important!).
At my old house, I had another carpet cleaning company come by and one of the guys had what looked like grease stains from McDonald's all over his shirt and he looked like he slept in it. Gross! Because they didn't take care of themselves, I wasn't going to hire that company again.
The Wolverine Carpet Cleaners were clean and nice. They put their minds on what they were doing and were out in an hour! They even gave me a discount for moving the furniture out of the way ahead of time for them. Actually, they didn't tell me about that discount on the phone, so it was a pleasant surprise to get some money back!
If and when there are more stains on the carpet, they'll be back, but not for now. A lot of people don't want to hear the feedback from theirs customers in fear that it might be negative. It's nice that their listening. They did a good job. I have no complaints at all.
more