My husband went in for some walking shoes. He has a health issue that his feet will swell a bit I mean a bit I not talking a serious bloat issue here. He tried on the shoes and walked around the store for 15 to 20 minutes while shopping and looking at other products. They have a hard cement covered surface. Not a carpet surface. After wearing them for 15 to 20 minutes he purchased them. \r
The next day we put them on to wear them and his feet were a bit swollen that day. He walked around the carpeted house for about 10 minutes before he decided that they pinched his pinky toe and decided not to wear them.\r
The following day he put them on to see how they felt and walked around again on the carpet and decided they were not comfortable.\r
I had read some reviews about this store and wanted to verify what I had read. So on the bottom of the insert's a put a dot with a marker. The only way you would see it is if you knew to pull the insert out flip it over and look for the tiny black dot.\r
We took them back and the owner said they were not new that they had been walked in outside. I know for a fact they had NOT been walked in outside and said to the owner ""remember he walked and shopped in your store for 15 minutes before he purchased them""? The owner admitted he had remembered but still refused to take them back as NEW. He gave my husband a store credit for 80% of the value because he said he now had to discount them due to their condition of being ""used"" not new.\r
2 weeks later we went in to use the store credit. He said to me ""look these look like the exact same shoes I bought and he is selling them as NEW"". I took out the inserts flipped them over and sure enough there was the tiny black dot.\r
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While waiting for my husband to use is 80% refund I was talking to ossine shoe sales representative that was there. He was very frank and told me that the owners being from China, had a connection to purchase seconds directly from the China factory that makes Jordon Brand shoes and products.\r
This sales representative told me that the owners get many complaints on the Jordon Brand yes including ALL Air Jordan products.\r
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*****Be VERY aware if you are buying ANY ""Jordan Brand shoes or clothing"" there is a 99.999% chance you are buying a ""reject"", ""irregular"" AKA ""a second"". They may have a decent price for Jordon products but you wont be getting a quality product. \r
No reputable shoe store will carry Jordon rejects that dont pass inspections, but Ossine will!\r
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Besides having very poor customer service...\r
The owners Lie and Cheat their customers out of money.\r
They sell ""irregulars and seconds"" as top quality products.\r
They lie and sell what they determine to be ""used"" shoes as NEW after refunding only %80 of the value because they cannot sell them as New any longer!. \r
They sell ""used"" shoes as new for FULL price.\r
They deceive and Con customers into buying top quality products when they KNOW they are selling seconds.\r
They use their lack of quality english speaking skills as a way to be rude and rip off customers.\r
If you read the reviews, you will see that they pay their employees to write positive reviews to boost their ratings and to off set the negative reviews.\r
The owners are unprofessional, rude, dishonest liars!\r
You can get the same prices at Ross with a guaranteed return policy and 100% of your money back.\r
Check out YELP and all the negative reviews there too.\r
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Wont shop here again, it's a waste of time and money.
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