Don't let them catch you unaware! I special ordered hardwood flooring. When it arrived, it was so defective that my contractor would not install it. Carpet One refused to refund my money! Now I am stuck with defective flooring and am out nearly $1,800.00. I was not told that they would not refund my money if the flooring is defective. I don't see how this company can remain in business operating so unconscionably. I have never before done business with a company who would not stand behind the products which they sell.
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