Carpet World Carpet One Floor & Home

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3431 North Military Highway
Norfolk, VA 23518

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1 (757) 453-7092
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Floors

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Home & Garden

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I had done business with them for over ten years. Their customer service has declined and the general manager doesn't seem to care. Sign said $1.49 sq.ft installed ANY carpet, but...

Editorial review from Citysearch 10/8/2013

Don't let them catch you unaware! I special ordered hardwood flooring. When it arrived, it was so defective that my contractor would not install it. Carpet One refused to refund my money! Now I am stuck with defective flooring and am out nearly $1,800.00. I was not told that they would not refund my money if the flooring is defective. I don't see how this company can remain in business operating so unconscionably. I have never before done business with a company who would not stand behind the products which they sell. more
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don't let them rip you off too 11/18/2008

I had done business with them for over ten years. Their customer service has declined and the general manager doesn't seem to care. Sign said $1.49 sq.ft installed ANY carpet, but that wasn't on mine! And they have overcharged me two times this year. When called on them it, it was someone elses fault and I never saw a refund. The first time I ate it, the second time has led me to tell everyone I know. GO to Haynes or somewhere else, don't let Anthony Patternight lie to you too! Pros: They are great at lying with a smile. Cons: customer service is awful!!! more
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Owner Message

  • Carpet World Carpet One Floor & Home is your one stop shop for all things flooring. From carpet to hardwood, to luxury vinyl and more, we have the perfect flooring for every style! Visit our showroom in Norfolk, VA to speak with one of our flooring experts.

Additional information
  • Hours: monday: 08:30AM-05:00PM, tuesday: 08:30AM-05:00PM, wednesday: 08:30AM-05:00PM, thursday: 08:30AM-05:00PM, friday: 08:30AM-05:00PM, saturday: 09:00AM-03:00PM
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