Both manager and technician are very professional. Manager called me back to verify details and alerted about the arrival time. Dave C is one of the best professionals I have met. He diagnosed the problem immediately about my clogged kitchen sink, and got it fix the right way with the pro-tools and experience. He also provided a lot of tips and suggestion around the house plumbing. Though the price is high, it worth the trouble and they do have warranty. I would suggest you try to figure out the problem by checking the pipes or internet (that was I did), then if it could not be fixed by yourself, ask for Roto-Rooter!
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