We had Del-Air install outdoor outlets on an extended patio area that needed to be inspected by the county. The original work was done in under 2 hrs. Great?? Not so much. When the inspector came out, he failed us and said they needed to keep the work uncovered for him to see, because they had covered it all up. When Del-Air came back to uncover the work, they wound up spending close to 3 hrs doing PVC covering work and setting the conduit a lot lower in the ground than they had the first time. I asked them why they had to change the set up and their response was that they didn't know it was going to be inspected. COME ON DEL-AIR, DO YOUR JOB CORRECTLY, EVERY TIME!!! I'm sure it's fine now but if it had not been for the fact that we insisted on having the county inspect it, who knows how safe it would actually be. We have used Del-Air a lot in the past and most of the employees I have had to interact with just aren't customer service driven. Very unfriendly bunch with the exception of a couple of sweeties. I do not enjoy being negative but they seem to need a company overhaul. :-(
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