There is no other word for Jim except....he is simply the best and most knowledgeable rental car operator and trainer I know. He has over 30 years in the rental car business and knows it back to front. You will not find anyone else who knows the business any better and most importantly Jim makes his training and classes enjoyable which creates better owners and staff members. I was very lucky to work with Jim for almost 7 sevens in the rental car business.
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