I had a clogged drain in my bathroom, and had poured Drain-O in it. It wasn't draining, and I was really nervous it was going to corrode my pipe. I called at 7pm and they had someone on call, who called me about an hour later. He called to check exactly what was happening, and ended up just walking me through and explaining to me what to on the phone. Mike was so incredibly patient and helpful, and made himself available if need be, but didn't pressure me to buy any services. Great experience overall!
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