I've used the company multiple times.
Rent control tenants can be a pain to deal with because of a sense of entitlement and power.
Razmin understands and reschedules like its not an issue if I get one that turns out to be a nuisance.
The carpet quality is good. I've never had an issue with the price and then discover the quality of carpet is terrible, or swapped.
Tenants have never complained about the carpet after an install.
I like that I can view color samples digitally and show tenants. Tenants like to pick the color and were satisfied with what was installed based on the picture.
Other tenants were more accommodating with moving their furniture after seeing the installs in other rentals.
The prices are reasonable. It's cheaper to install new carpet then try and clean and deal with rent control complaints and investigative fees by the city for the complaint.
LA rent control can be intense getting work approved by the city for a rent increase.
The city case mgrs for capital improvements are renowned as difficult to deal with and contribute to the anti-business perception of the LAHD.
Contractors get frustrated when the invoice they provided gets rejected and has to be itemized per unit for cost. Accounting systems just don't inherently provide that feature.
Sometimes the License no. for the business is allegedly unreadable or "mistaken" as the invoice number, so they reject.
It can push the rent increase back a month.
LA carpets invoices were approved without issue
The invoice itemized by unit, then by floor type.
The license info is right at the top so the case mgr can't claim they didn't see it.
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