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Hackett Security is an exceptional security alarm company. Because they are not a big chain alarm service, I feel I get better, personalized service. The sales consultant did a great review of my home and what would work best for me and yet be price efficient. The technician was scheduled within a week and was very polite and knowledgeable. After the installation, he listed all the zones on my panel that are monitored and explained how the system works including the remote alarm gizmo. He gave me an instruction manual as well. He even scraped off all the old security stickers and child zone stickers (don’t need them anymore) and replaced them with new security stickers and a yard sign, which are great deterrents to any would-be burglars and robbers. Hackett Security has a great website that I can access from my computer or iPhone. I can even request a quote online. They offer so many great cutting-edge products that I will consider them for future security upgrades.
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