I just got off of the phone with the owner who was literally screaming obscenities at me. Completely unprovoked, mind. \r
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Drain Brain came to my house to unclog my sewer line from to house to the street. During the repair Drain Brain's snake broke off in the line. They left the snake in the line and left. The problem is now 10x worse and 10x more expensive. Drain Brain refuses to finish the repair or retrieve the broken snake. \r
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I have never had a worse experience with a business. The problem has been turned over to my attorney and the BBB.
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