PLEASE BE VERY AWARE OF WHAT YOU'RE GETTING INTO\r
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Using Dr. K. Dockery and his practice was one of the WORST decisions of my life. I was referred to him through my doctor and other wonderful reviews that I had read. I was dealing with a throbbing ear infection and went to his practice. FIRST it took forever to get someone on the phone- I had to call back to back for 2 days because I kept getting their answering service, even after 9:30am and their lunch break is approx 2 hours so there's no way I could reach anyone between 11-1. Next, when I arrived at my appointment (at 8am) the office was CLOSED. THE LIGHTS WERE OFF AND NO ONE WAS INSIDE. I knocked on the door (mad because I had just paid $5 parking that's not validated) and after apprx 15minutes someone came from the back and asked me why I was here so early. It went down hill after that. There was appx 25 wait time (obviously) and when I finally got in to see the doctor, he took one look inside my ear and said 'Ear too impacted, nothing I can do- will prescribe ear drops and come back in about a week.' THAT ENTIRE CONVERSATION TOOK LESS THAN 5 MINUTES! Needless to say I was fuming but what really did it for me was coming back for a follow up and then being charged AGAIN for a whole new visit. Needless to say I didn't and will not be returning there. It took me 3 weeks to get the billing staff on the phone because of her schedule and vacation/outoftheoffice etc and they had the nerve to charge me a finance charge. So NO, I DO NOT RECOMMEND YOU WASTE YOUR VALUABLE TIME HERE AND YES I WILL BE POSTING THIS REVIEW ON AS MANY REFERRAL SITES THAT I CAN SO THAT PEOPLE ARE VERY AWARE OF WHAT TO EXPECT. Dr. Dockery is very pleasant and explained my condition (didn't entirely fix it though) but his business side of his practice is AWFUL. I really hope he and his staff can review this review and make the necessary adjustments.
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