NO INTEGRITY WHAT SO EVER!!!!! A company that demands you owe them for a job not preformed. Instuctions are given at the beginning of the call which they later do not honor. This is a company with no integrity, They feed on the vulnerable. They have dispatch doing a job there not doing it and blame it on the customer which they have no respect for. A demand for the costly $65.00 trip charge for a company that is litterally 3 miles away is insane. Not to mention the dispatch repeated 3 times that a call would be placed back to me to dispatch the driver or not and it never happened. Of course I got the same phone call others received in this situation. I have found myself being demaded payment for services (trip charge). When I told my side of the story I was told that my conversation of the call was recorded and the dispatcher never swore at me. Not a fact I have witnesses. Upper Management upheld the charge and I'm sure I will never be using Chris's Plumbing again and will tell everyone. I hope this help someone on the front end and not after the fact like I did I will now always check yelp and city search and research a company before I go through something like this again. They have an F rating in the BBB and don't seem to care about potential customers - or customers for that matter. I ended up going with David E Albaugh Plumbing because not only was he cheaper than Chris's, but when I called I actually got to speak with David and he did a great job and charged me exactly what he said he would over the phone. Hes also got an A rating in the BBB. As BAV wrote on Citysearch March 4, 2011: "" I also faxed them a letter. We will not be pushed around by companies who are not the least bit concerned about their customers. If this review saves one person the headaches of dealing with Chris's Plumbing it has served its purpose. Good business stay in business by working and communicating with their customers. Bad business' scam ways to squeeze every penny out of their customers without concern for the quality of the work they provide. Watch for Chris's Plumbing to start circling the rim soon!""
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