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Editorial review from Citysearch - Review by citysearch c | Brake Team

Brake Team

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Editorial review from Citysearch 1/10/2013

Brake Team caught my eye a year ago from their $88 brake job sign. I noticed that my front brakes were starting to make noise. Sorry this review is long, but worth reading! I dropped the car off and then went to go have breakfast. When we returned, I noticed that my car was still on the rack with everything still off. My husband goes into the office while I went into the shop to look at the brakes. Nice thing, I know my way around cars so I immediately knew my brakes had a problem. I had nothing left of my rear brake shoes, Also there was a crack starting to form in one of my drums. Still gets worse, they had to remove the rear bearings because they couldn't get them loose from the drums. Front brakes... the whole reason I came in- They were almost to the point that there were no pad left. My rotors were warped and unable to be turned. So, I needed new rotors. Remember, I visually saw all this myself, before talking to anyone. I then walked into the office where my husband was talking to Jason about everything that needed done. I looked at Jason and tried to work together to see what we could do now and what we could wait on. Really, it would be a liability to not do any of it. Jason was amazing he worked on some numbers trying to give us the best deal possible. Once they had the ok to do the work, it took them no time at all. I have recommended brake team to anybody that asks. Jason has amazing customer service skills. There are so many reviews that are on here because your upset that the $88 job came out to be more. Their brake special covers brake pads/shoes and the labor to replace them. There are so many other components to your brake system. Its not their fault that I waited too long to have my brakes checked. Your suppose to have your tires rotated and brakes checked every 3000 miles. I am thankful brake team took the time to check everything and found all those issues. more
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