Truly the most horrible business I have ever dealt with in my entire life. They threatened me, their actual client, with bodily harm when I came to retrieve my items from them. Communication was nonexistent unless you continued to ask for updates. They actually took our items out of the auction we agreed upon and placed them in some other sale on another date without any authorization or permission whatsoever. Seemingly polite initially they turned icy cold when they realized that their perception of value of our items (they are the experts supposedly) was far lower than they imagined. In the end they refused to return a call or answer an email while our items were several hundred miles away their disposition completely unknown to us. When I told Sam Cottone that I was not pleased and that no one had ever treated me worse as a client his only reaction was to threaten me with a hired tubby goon who claimed to be a law enforcement officer of dubious quality. That was it. No apology. No e
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