Do you know that if you opt in for courtesy pay, they will allow you to continue to overdraw your account multiple times and charge you a $25 fee every single time?? Well, I'm here to tell you that this is exactly what they do. Even if you've been a good customer and this is the first time it's ever happened, when you try to talk to someone to see if they'll help you out, they turn a deaf ear. The bank will allow you to rack up all kinds of fees and not notify you until it's past $500 or so in fees. Rude, unhelpful, arrogant, horrible customer service. Please do yourself a favor and go bank somewhere else.
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