I bought an IMac from Flint and asked them to install new software I was also buying and I would install the rest from my old computer at home. I was never told that doing it in stages like that meant that I would have my hard drive compartmentalized with the old data from my old computer in one compartment and the new data and software in another compartment. I cannot see both at the same time.
Secondly, When I bought the computer it took an inordinate amount of time for the Apple specialist to install the new software on my new computer and I had to wait over a week.
Thirdly, everyone I speak to at Flint seems rushed and bothered by my requests for service.
At this point, in order to have the job done right I will have to bring in both my old and new computers to Flint at a time when the Apple tech is there to make things right. I cannot lift the computers because of a broken arm. I will be charged a fee for Flint to come out and pick up the computers.
I would not recommend buying any Apple computers from Flint. I do not believe they are adequately set up to service Apple customers.
I had bought TVs and other products from Flint in the past with no complaints and received good service. I thought I would support my local business by buying an Apple Computer from them instead of at the Apple store in Providence. I am sorry I did that.
more