I have been going to the ProClub for almost a year. I started when I began the 20/20 lifestyles program -so I am there pretty much every day. Let me start off by saying WOW I love this place. From the moment I walk in Roxanne at the front desk says good morning to me -and my 2&5 year olds by name. My hands are typically full of backpacks, lunch boxes, diaper bags and workout bag so she doesn't even make me hunt for my key fob..Roxanne goes the extra mile of checking me in as I come in. \r
CHILDCARE-DISCOVERY BAY\r
Then, there is childcare -Discovery Bay. Both my kids are greeted by name and everyone is smiling. This is a feat considering they work long hours and have a ton of kids going through there each day. This momma can sometimes be scatter brained -when I forget to take care of my RSVP's Maria & Eilleen always help out. Like I said, we spend a lot of time there and it is nice to see them every morning. When I bring the kiddos back to their rooms they are always greeted warmly. Linda & Teresa know Maggie so well..she goes right to them. They have watched her grow up a lot and hit tons of milestones as she goes from 1-2. Maggie will miss them when she moves to the 2 yo room but she will be well taken care of in that room too! My son loves his buds in the 5 yo room! Vanessa and Trevor are always great with him and he loves to see them. The time my kids spent in Discovery Bay is not just wasted 'child care' only. They have music class, circle time and art projects. My son takes swim lessons each week and they make sure he is all set by bringing him to and from the lesson.\r
THE GYM\r
I was first intimidated by the size of the ProClub but as time went on I got into a routine and got used to it. The trainers are amazing. My first trainer, Shaun Neil helped me melt 60 lbs off my body and made me feel confident and strong. He is amazing. When he left for Ranger School my second trainer James Louthon stepped in. Again, amazing trainer. He knows his stuff and is always working to improve his knowledge. For example..he just finished his kettle bell certification. Even now that we aren't working together he checks in on me to say hi and hear about how my training plans are going. \r
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20/20 LIFESTYLES\r
This is an amazing program that changed my family's life. Yes it is expensive..but so is eating out 8 times a week and healthcare for metabolic disorders. Just saying. Fox at the front desk is always happy to help. Juliana makes me laugh -a great attribute considering she is the person who draws blood for the pre and post program testing. My nutritionist Julie Tredway..well she was the other half of the team that gave me what I need to lose all the weight. \r
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I always feel welcome at the ProClub -from walking in, to the locker room attendants, to the trainers. If you are looking for great classes..you have to check out Janelle's TRX and spin classes..she is amazing, friendly, approachable and incredibly talented. The circuit training class is almost as good as having a personal trainer!\r
So, as you can tell I'm a fan. There is so much to love. If you do run into a problem..don't whine-reach out to the club. They will work to fix it. That is a sign of true customer service!
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