Just had a great customer service experience with Ed (Technician #3352)! We had a plumbing emergency this evening, called Roto-Rooter who dispatched Ed to be at our home in less than an hour. Ed has a great personality, is extremely thorough, and his service skills are top notch. Again, within 60 minutes Ed had all of our pipes running perfectly again. The pricing was more than reasonable and should we ever need any plumbing work in the future, without question we will be calling Roto-Rooter and hopefully Ed is available again. Thank you sooooo much!!!
more