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Editorial review from Citysearch - Review by citysearch c | Faulkner Collision Ctr

Faulkner Collision Ctr

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Editorial review from Citysearch 9/12/2012

they had my car from aug 21st until sept12th , it sat for six days before they even started work on it , oh forgot to say how rude the bobble heads in the front office are , was told to have car there for est. at 1 pm and the estimator decides to show at 1:45 pm , ththey had to order a second set of doors ....now get this the 1st set were so damagaed that they gould not repair them ? thet fix unrepairable doors w/doors so damaged they cant fix them WTF car was to done sept 5th , sept 7th . sept 10 th , and finally got it sept 12th . soon as i mentioned that i notice that something wasnt right ApeRil teh shop ""manager"" and i use that word lightly told me YOUR CARS DONE TAKE AND LEAVE , guess she was bent out of shape because Ricky Wood GM of Faulkner of Lancaster had words with her about the way her and her bobble heads at the collision center conduct themselfs , as he waved my $500 deductible . When I called Ricki Wood to inform him how Ape-ril acted when i picked up car he didn't even have the balls to return my call. Ins. company has already issued me a check for the signal lens they didnt replace and im to take to another shop for estimate to fix the power window in the back door and to have the molding attach correctly it actually can be moved with the tipof your finger, the wobble just it did after accident and one of the excuse that the car wasnt done was they had to send it out to have that fixed , thet wanted to make sure EVERYTHING was done and done right and CLEAN it for delivery LOL theres scratches in the new paint from want appears to be from a one armed monkey that must work there as there body man Will be posting the new estimate For Faulkner of Lancaster, Ricki Wood and his band of not so merry monkey's at his collision center more
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