We actually had several problems with the stools we ordered, but when we had contacted barstooldesigns Adam quickly took care of our problems and we recieved the new parts to replace the ones that came to us damaged. When we recieved the new parts there was again a damaged part and we contacted Adam again and he quickly fixed the problem. We understand that things can happen during shipping and what not, we were just so pleased that Adam took care of everything so fast, so professional and he never made us feel bad about any of the issues. We are huge on customer service and thought Bar Stool Designs excelled in that area! Thank You!
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