I have been a customer now for 12 years, and I would say the number one reason I have for being so confident is that I trust them, when I go in with my car, to give me the estimate and stand by that.
They will always call me if it's going to be over the estimate, and over the past 12 years, when I have taken my car to them, I have never had a problem with their service, except once with a part. That had to do with a radiator they put in, but they guaranteed their work and replaced it for me.
I would have to say that Fred, the mechanic, and Paul have always worked very well with me, and I have always trusted them because of the quality of their work, the fact that they stand by their work, and them always being so respectful.
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