I purchased some flooring on Amazon and Hurst Hardwoods promptly sent out the order via UPS. UPS claimed to have delivered it, but I never received my package. After contacting Hurst, they tried to work with UPS and, when the package could not be located, did not hesitate to send a replacement out as soon as possible. I got the replacement quickly and couldn't be happier with the service I received. Would recommend strongly.
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