I was a bit taken aback by some of the negative reviews,especially the ""dr. evil""one and the ""cat being hit by a car"". \r
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Though I use a homeopath vet most of the time, I've taken my cocker, now 6 years,on and off to Dr.Jiao since she was a puppy. \r
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I've ALWAYS known Dr. Jiao to be consistently caring, easily reachable no matter what the time, listens to me as the ""parent"", and respectful of the fact that I prefer a homeopath, and he, as the back up. He has no problem working in tandem with her, and of my decisions.\r
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When Boo was fixed at 6 months, Dr. Jiao gave her pain meds (many archaic vets, to this day don't believe animals need it), and, let me be with her almost immediately. \r
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I've talked to him at 2 a..m. when she ate a bar of chocolate, calming my hysteria, and remedying it within minutes,and made himself available throughout the night should I need it. \r
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That being said, it'd been a good 3 years since she'd seen him physically. Looking up the address, I perused the reviews,and shocked at the negative ones, I proceeded cautiously. Perhaps things had changed? I was about to find out.\r
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Not at all. Dr.Jiao remembered everything about Boo, me,and even joked with my husband about his guitar lessons without prompting the remembrance that he's a musician! His examination concluded what I'd suspected, which was more about diet, than incurring costs.\r
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In conclusion, my review is more in line with the positive ones, based on my experience - which has been absolutely consistent in the last 6 years. \r
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The only negative, which is also consistent, are some of the knuckleheads at the front desk. I was quoted $42.00 for the blood test, only to find out at checkout it was for the stool sample. The blood test was $135.00. - a good $100.00 more than quoted. But luckily, Dr.Jiao helped out when I complained. \r
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The age of web reviews is a double edged sword - one can avoid a terrible dentist, for example, but a disgruntled ex-employee can cause as much damage to a good one. Which is kind of what I suspect from the""anonymous"" reviewer. \r
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Here's my rule of thumb with reviews: If it's a negative, (or overwhelmingly but non-informatively, positive) see if they've given reviews elsewhere that seem objective. Or, if they've had more than one experience before giving the review.
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