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STAY AWAY! PLEASE READ! Hung up on?!? Profanity?!? Really? Not my first Rodeo with Lithia Jeep but all previous has been with good service. Not Anymore! Alan Whitaker stay away from AT ALL COSTS. Crooked Salesman who likes to hang up on customers and use profanity. Really. \r
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Buying a new Jeep. It has been 6 days to get a deal going as Alan Whitaker made me drive in, he wasn't there to have the front desk girl take my vin. Then LIES for 3 days saying he is getting bids. He never had the right VIN# so he wasn't getting bids! So I get everything done 5 days later. They are dealer trading the vehicle said it would be in today. More LIES! They just want you to sign the paperwork! I call the dealer as it will take about 6 hours to get to Seattle; ""Nope, no dealership has called requesting for it"". So again, more lies and I wouldn't be getting it today. \r
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Overall...any dealership the throws you around for a week, lets their sales people use profanity and hang up the phone on you and most of all the Managements answer is ""Well that doesn't sound like him"". Stay FAR FAR Away! I guess him lying and saying he would get bids for 3 days but never had the right VIN# didn't sound like him but the admitted he did that. Jeeps are amazing! JUST NOT FROM LITHIA!
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