I must compliment Kelly R., our community manager at Ross Morgan on a masterful job she did in handling a very delicate situation which could have become difficult at a recent board meeting. When delinquencies came up for discussion, she was presented with a very challenging situation which invloved a particular delinquent owner. Deferring what could have been a big problem, and at the same time handling it with a shy yet professional smile and a nod, she averted a very uncomfortable situation in a masterful way. This type of professional assistance proves that our association made the right decision in retaining Ross Morgan.\r
more