Worst Service Ever! It was our family's misfortune to ever walk into this place. We waited over five minutes at the ""wait to be seated sign"" even with two empty tables; there were only 8-9 tables in the place and no one else waiting. We then had to wait another 10-15 minutes before the waitress served 3 waters for 4 people and took our simple order: iced cappacino, 1 scoop gelato, a tiramisu, and 1 order of 5 cookies. She left saying ""your water will be right up,"" then ten minutes later I get my water with the iced cappacino. Again we wait more than 10 minutes for the food, while we watch most of the employees joking around the back door. Eventually, I see the tiramisu and the gelato being plated at the counter; the staff continued to play around while our food sat for several minutes. We finally had enough and walked out. They may have good desserts but we'll never know. I tried to complain to the manager, but he did not care and offered no apology. It was appalling and insulting the lack of customer service from the manager and wait staff . I thought my mixed race family was being discriminated until I heard the elderly couple behind us also complaining about lack of customer service. I'm sure the Vaccaro's founder is rolling in his grave.
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