My husband and I were looking to trade in my car and purchase him a pick up. We did our homework before we went dealer shopping. We first went to a Chevy dealer, which was great. We didn't have to sit around and wait and they stated that they would see how much they can knock off the price and call us in a day or so with the price so we wouldn't have to waste our entire day off. We then made the big mistake of going to Chris Leith. My husband found a Ram that he liked, but was not going to test drive it until we looked at what my car was worth and how much they would be willing to sell the Ram for-he has owned Rams in the past so he knew what they drove like. We gave them the keys to my car to appraise but refused to give them back until we took the car for a test drive and signed our lives away or listened to their pitch. Not the sales rep's fault, it really sounded like it was a management problem. Secondly, we spent 3 hours of our lives being toted around between the three buildings. The Dodge dealer building is at one building, the car appraiser is at another, then the finance office is at another building. Honestly, if you want to feel important, go to one of the smaller dealers outside of Wake Forest/Raleigh.
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