D&R and their technician, Shawn, fixed a leaky air conditioner by diagnosing that the coils in the furnace were touching the rear wall and causing water to run down the insulation instead of in the drip pan. So the bill was just a 1 hour service call to diagnose and slide the coils forward slightly. They could've easily taken advantage of the situation and turned it into something a lot more expensive and unnecessary. I am new to the Bloomington/Normal area and didn't know who to call. After reading online reviews and checking them out on the Better Business Bureau, I decided to try D&R. I'm glad I did. Their honest, responsive service has earned my trust and business for any future needs. I'd highly recommend Richard and his team.
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