Although I've received excellent service at Tonya Jones in the past, I will not return. On 08/21/12, I arrived on time for a 4:45 appointment. After waiting for 15 minutes, I was informed that my stylist was behind schedule and asked to return hours later or the following day. I'm a patient man. I would have had no problem waiting another half hour, but several hours is absurd. What could possibly necessitate such an egregious delay, and why wasn't it apparent before I arrived?
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