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Editorial review from Citysearch - Review by citysearch c | Audio Unlimited Gwinnett, In

Audio Unlimited Gwinnett, In

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Editorial review from Citysearch 8/21/2012

I will NEVER go back there! My husband took my car to Audio Unlimited to get a new head unit, amp, and sub put in for my birthday May 2011. He went in for a quote and picked out what he wanted. He picked out a Sony head unit and a middle-of-the-line Memphis sub and a decent amp. The employee pointed to said sub and they agreed on a price and made an appointment. My husband brings my car back for installation and the employee said he purchased the ""baby bump package"" and pointed to a smaller sub. My husband tried to tell him he wanted the middle sub, and the guy got angry and insisted that he bought the ""baby bump package"". The employee NEVER said anything about a ""baby bump package"" when my husband agreed on the first visit. So then the employee says that we can't get the middle sub and had to get the small sub because he's already made the sub box which was custom. My husband went ahead with it. While there, my husband had to go to the back and help ""problem solve"" on where to put the amp! The people there don't know how to figure things out them selves. They were going to mount it on the back of the seat, in a VW wagon, which folds down... glad that didn't happen! So husband brings it to me, and it doesn't sound very good, the sub was very muffled and muddy. Took it back and had to get a new sub because it quit working (keep in mind, it's NOT the sub we wanted in the first place!!!) So now it sounds ok, still not how we wanted it. Aug 2012, just over a year, the sub goes out again!!! Husband takes it back here and they said it burned up because of the box side (which THEY built!) and they want $60 for a new ""small"" Memphis sub. So we spent over $400 before, and they sold us a cheap $60 sub?!?! We were willing to pay more for the middle Memphis but they told us no. So this time husband asks for the original sub again and they said ok! WTF??? So we got the middle sub we originally wanted and I'll never go there again. I plan to tell everyone I know to never go there. more
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