Snuggy's on Mall Rd does NOT honor their Warranty .i paid over a thousand dollars for a Vera Wang mattress from them with a 10 year warranty and 2 years later the SPRINGS were poking my ribs .When I called and asked about a return they said i had to deal with the manufacture and i got the run around from the manufacture Rep they sent out to my house .i have notified the Better business bureau and upper management at Serta to rectify this situation .If i could give a negative star for Snuggy's on mall rd i would .
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