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Expensive, Rude, unprofessional,! - Review by citysearch c | Mountain View Animal Hospital

Mountain View Animal Hospital

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Expensive, Rude, unprofessional,! 7/17/2012

I went there today because my cat developed a abscess over the weekend. When the doctor first came out she was very nice and very sweet to my cat, she told me what needed to be done (put under, abscess removed, stitched up, drain put in, ecollar, and on antibiotics). She told me she would get a estimate and be right back. She never came back. The assistant came in and showed me the cost, that exceeded 400$ they had NO payment options, because I was a new costumer they would not accept a check, could not break the bill down into half and pay 1 week apart. She said I could pay half up front and the other half when I picked my cat up. Again I NEVER saw the vet after she left from examining my cat. The assistant came back and forth at least 5 times trying to figure something out with the payment. Finally they told me they would not treat her without the money up front. The vet stayed behinde the door the entire time i know this because i could see her when the assistant walked out and coul more
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