I got the flooring for my home at Floor Coverings International of Monmouth County and had them install it. They installed laminate flooring throughout the house and carpet in the bedrooms. I thought their own people would do the installation but they sent out subcontractors.
They did fine except for the laminate in the main floor of the house. They were supposed to leave half an inch of space on the edges and in some areas they left double that. The gap was too large and it just created more work for me.
RESPONSE FROM Floor Coverings International of Monmouth County, NJ:
Hi Michael -
Thanks for your feedback - we appreciate it.
I'd like to take a moment to address your two points.
First, the common practice in the industry is for flooring businesses to utilize contractors. To that point, we spent a significant amount of time vetting our sub-contractors - and we use them over and over again because they provide great results.
Second, in terms of the gaps along the edges of your flooring, the common practice is to leave at least half of an inch there for molding to be put in. We usually put in the molding ourselves, so you'd be left with no gap at the end of our job. However, because you requested to install fill the molding on your own, we left the gap for you. As a side note, at least half an inch is left for laminate flooring because the flooring will expand and contract.
Once again, thanks for providing your feedback. We hope you're enjoying your flooring.
more