I ordered a part for a customer of mine that I value greatly! After 2 weeks of not receiving the item or an email, or a phone call back, I called again. This time some rude mechanic answered and didn't have a clue what he was doing. I was explaining how much I was upset about the lack of communication, and he told me to ""shut my trap"". I then told him if he kept on he would hear from my attorney. Then he hung up on me. I called back and he answered and chuckled and said he was just gonna refund my money. Not offered to do anything to make it right, just drop the order is all. So now they won't answer the phone when I call to get an owner or manager. So now I have to explain all this to my customer and look like a fool. Thanks Turf Tractor! Great job and nice doing business with you!
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