Just purchased a 2008 dodge from KCDJ. The sales staff was very proffessional and courtious( Thanks Mary), and the finance dept was also very pleasant to deal with (Michael). But however when I went to pick up the truck it took approx 45 mins just to get the 30 day tag........Then as I got to the vehicle I found that the detail job was the poorest job I have ever seen. There was a ton of wax left on the vehicle and in all the crevases. The interior of the vehicle looks as though it may have been vacumed but not real well. The rest of the interior was very dirty and dusty, looks as though the rag used had more dirt on it than the truck. There were a handfull of ashes on the sterring column. If I hadnt had a long day at work I would have stayed and supervised the clean up of the vehicle myself. To me what I see is once the paper work is done and you own it, you own dirt and all.... IF you buy from KCDJ make sure before you take the final step and make the last signature MAKE SURE yourself that the vehicle is clean to your satisfaction. The chance that you get an email response later is very slim.......Ive seen better dealers for after sales responses.
more