Took my brand new Jetta in for service, including checking for a bit of a shimmy in the wheel. Got my Jetta back at night, didn't check it over. BIG mistake. Service guy had torn up my tire and rim, worse than I've ever seen, actually. When hubby took it back, they BLAMED HIS WIFE (the same wife who convinced him to buy the car from Hall.). Shame on Hall for such poor service and so little accountability. BEWARE OF THE SERVICE DEPARTMENT!
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