I called Concord Heating and Air at the recomendation of a reletive. They arrived on time, Eric couldn't have been more polite and professional. My bad fan motor was replaced in about half an hour and he didn't try to up-sell me contracts for service, warranty or parts I didn't need. I would like to say I won't use them again but, with the age of my unit, I feel certain they'll be back! Forget the big names you hear advertising every five minutes and keep your money in the local ecomony.
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