I would leave ZERO stars if I could! This jeweler, while capable, has too many personal issues going on to be great, not to mention his shifty business practices leave a bad taste in my mouth!
I went in last year to have my grandmother's wedding set cut off and re-sized and Tim & Angie have lost the set, he's now claiming I took them, never gave me a receipt for proof of leaving my jewelry there, nothing! GONE! Now to add insult to injury, Tim set my great-great grandmother's .55 carat diamond on my great-grandmother's wedding band with a six-prong Tiffany setting and it sheared off! In less than six months! And with very little wear! I just got it from him at Christmas & have only worn it a few times! When I approached him regarding my loss he claimed our hands go through a lot! I rarely wore the ring! RARELY! He ruined the band by using the wrong mix on the re-size I requested, he also pitted the gold in the entire band. When my husband mentioned it, it was followed by excuses! My husband left the store at Christmas not knowing I had other rings still there! I believe he melted my grandmother's wedding set and wont take responsibility! How easy it must be to call yourself a jeweler because you have some equipment! I am disgusted & sick! His communication skills are lacking as well! He is not reputable or he would replace the diamond. If he were reputable he would definitely provide paperwork for pieces of jewelry and document everything that comes into or goes out from his store! I have reported him to the Twin City Chamber of Commerce, BBB, and the local sheriff's department!
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