Just concluded a two year lease with Mr. Beaver of Elite Property Management. Mr. Beaver, the owner, operates on low quality customer service, sub-par ethical practices and will speaks to you rudely. The company has NO LOCAL BUSINESS OFFICE and only operates out of postal boxes located throughout the area. A the conclusion of our lease we contacted Mr. Beaver who was unavailable for a walk-through. He refused to speak to us on the phone. Even though we are a professional family with dual jobs and graduate degrees, Mr. Beaver is not skilled in working with corporate managers. We chose to rent when we moved to St. Charles since we already owned another home out of state and it made the most sense to us. He is slow, does not answer his phone, and had to be contacted many times concerning one issue we had with our property where the garage flooded when it rained. Think about it, if you had a major problem, you would have no way of contacting him or going to his office for a solution. It took us talking with a lawyer and then contacting John Beaver to get it straightened out. On another occasion he lost our rental check, blamed us for his fault, only to be corrected when it ""suddenly"" popped up in his records. His response to this event confirms his low-level communication skills. Tenants beware and read your lease carefully, we did and it saved us big time! Owner find someone who provides a service, has follow up, a good record, and a local office with history in the community. In fact, look up his company on the Missouri State judicial website and you will see his many legal issues. This should cause enough caution to stay clear of this company and John Beaver.
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