From my initial phone call to my final appointment, this office has out performed any medical or dental office I have ever been to.
They sent me a very informative information packet and it was nice to be able to fill out my forms at home where I could review my medications and do it at my leisure. The ladies are courteous and efficient, and they seated me in a private room where I could speak to the doctor in a non threatening place. She went over my records and then introduced me to the nurse who took my xrays. She has state of the art equipment and her xrays are digital which I found out are extremely low dose of radiation than the old films they used to hold up and squint at. She showed me things on each xray on a big computer screen and explained about the bones around my teeth and what fillings, crowns and decay looks like. She even has a tiny camera that make it so I can see what she sees!
The business ladies worked with my insurance plans and gave me estimates and the doctor gave me choices so I felt in control of my own plan. She is very understanding of budgeting and does not make a hard sell like other dentists have done to me in the past. It might take a year and a half to get my whole mouth done, but we can use my insurance benefits again in January! She showed me how I could prioritize the treatment and make the best use of my benefits. I like that she's not all about making money, and helps her patients find ways to get their work done economically!
She even has a special mill in her office for same day crowns. I had one done and there was no temporary, no 2 week wait, and I can't even tell with tooth has the crown!
more