Very-very poor overall experience and am still picking up the pieces. I purposely went to this store instead of Lowe's because I believe in supporting small business owners, I won't make that mistake again. I ordered a stackable washer and dryer. The sales person was helpful enough. The delivery was made on time and that is when the nightmare started. They completely scratched my hardwood (laminate) floors, which cannot be buffed out, so if I want to get it fixed, I have to redo the entire floor. They crashed into the hall closet, bending it off the slide, and now that needs to be replaced. They would not connect the ventillation claiming that because it went into the ceiling, they weren't allowed to do this, although upon further inspection after the fact, I noticed this was not the case, and they could have completed this task. Overall they delivery and installation guys were dreadful and complained the whole time. I called the store to report the incident to the store manager and he said he would do some investigating and call me back. That has not happened. Its a shame, I was trying to support the local guy and really ended up getting burned. Won't make that mistake again and next time will go to Lowe's or Home Depot. Terrible and the other reviews on here say the same. Stay away from Airs.
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