We have had our 2 bikes for about a month now and have enjoyed riding them almost everyday. We like that these bikes are as easy to petal as non electric bikes, and they have the elecrical power to climb the hills in our subdivision. The Pedego bikes feel solid when riding and we look forward to be riding them for many years. As for customer service, my charger stopped working and I called them and they shipped me a new one next day air, at no charge, because we were going on vacation in 2 days. You can' ask for better service than that.
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