First time customer, and it will be the last time! I called to make an appointment and to find out more information about their service, the receptionist that answered was completely rude. I figured, I'd try it out because I had a Valpak coupon and she's not the one doing the carpet cleaning so whatever. They arrived on time and called 30 minutes ahead of time before arriving which was good. However, the service was terrible. The men did not help move the furniture whatsoever. I understand when it comes to heavy furniture but they did not move anything! They watched me and my sister move everything we could and we are two young ladies! The man examining our carpet was also arrogant, lazy, and lying about the size of the rooms ""just by looking at it"" he came up with a random square footages. I've had my carpet steamed cleaned before by other companies and they have always at least helped move the furniture. But these people are horrible. They were also cutting corners and did not do a good job.
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