Superior Heating and Cooling Management, Inc came out to service the old AC unit I had. Previously, I had looked into getting a new unit from another company, but I felt like they really didn't answer my questions.
In conversing with the fellow from Superior, I felt he answered all of my questions to my satisfaction. I don't remember all the details, but the serviceman from Superior provided a lot of good information to me. I reviewed the information with my wife, and we decided to go ahead and get a new unit from them because even though the old unit was still operating, it was drawing in a high amount but not pushing out a ton of cool air and so forth.
They let me know that they'd be here on a particular day, and they did show up when they said they would. They got it done when they said it'd be done and they did everything they said they'd do. It's the little things that matter, that a lot of contractors miss, this company did such as following up with us. So far, the new unit is working fine.
more