Dr. Bates is only concerned about money and is extremely rude and down right mean. I found a kitten in the street who had an upper respiratory infection and eye infection, I brought her there 2x's and spent $400. I asked how much procedures would cost before they were performed she would leave the room with the kitten and come back with everything done and I was presented with a bill. The eye infection was serious and the kitten needed to be seen in 3 days and there were no available appointments and I was forced to go elsewhere. When I returned with the kitten she needed surgery, when I inquired about cost Dr. Bates became nasty and defensive, she then returned to tell me it would cost $800 and if I didn't do the procedure I would be neglecting the kitten!!! I was also told to bring the kitten to the Human Society to be killed if I couldn't afford the procedure. I then contacted the other vet who I brought my kitten to and the procedure was $575 which all costs were explained to me and I was also informed of Care credit which allows me to pay for the surgery without the full cost upfront!!! Moral of the story Dr. Bates is supposed to be so concerned with animals wanted to over charge me for a procedure I couldn't afford and her option was have the kitten be KILLED....my kitten is very happy and healthy no thanks to Dr. Bates or Middletown Animal Clinic!!!!!!!
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