The food is good, but the waits for a table are SOOO LONGGG, and the service is reallly bad -- from the hostess all the way to the waiters to the service staff to the men's restrooms that have NO HAND SOAP FOR MY 3 VISITS THERE IN THE PAST 2 MONTHS (makes you wonder how the servers disinfect their hands after using the restroom!!) and the toilet stalls that have NO LATCHES (have to hold the door shut while doing #2)!!! The women's restroom has no hand wiping paper. The wait staff walk right past your table looking the other way. They totally ignored our table the entire hour we were eating. They don't have dishes that are on the menu (this happened 2 of the 3 times we ate there). They charge you for a 3 lb lobster when I know from experience and living in Boston what they served was an incomplete portion of a 1.5 lb lobster (one claw??). The hostess blasts the ticket numbers over a deafening PA system and repeats each # at least 8 times in languages you can't understand (eg, #23 sounds like 33 in her broken english). I want to say they discriminate against Asians, b/c I saw them fawning over some Caucasian customers at the next table while totally ignoring us the entire time we were there. Makes you wonder....someone else said if you're Chinese be prepared to be treated poorly....may be truth to that.
more