I knew very little about sewing machines going into the Sewing and Vacuum Warehouse, but Lee was very knowledgeable, helpful, and patient. I am very glad my mother-in-law recommended a sewing machine shop vs purchasing off the shelf at the fabric store or big-box retailer. They helped me understand various machine functions, when I might use certain features, how to thread the machine, etc. I tried out the demonstration model of the one I ended up purchasing while I was there - they have a lot of models to test out. I appreciated the helpful, friendly service and will go back in a few weeks for a class too.
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