I have always loved Studio Gaven. The atmosphere was welcoming and the environment was open and pleasant. I was very much looking forward to the new location, however I was puzzled when it was opening. The sign changed from Winter to May and now June? I went for my appointment yesterday and everyone was relocated to the Studio by Studio Gaven. It was crowded and unorganized. The front desk was apologetic, however I could not get over the environment. There was little waiting room, not enough chairs for haircuts, a line for getting your hair washed, and I didn't see my Kerastase products that I love. My stylist had been saying that the opening was delayed because of construction. That was February and this is June. I know nothing about construction but something is wrong. I hope changes are made soon because it seems like they may be going out of business. The amount of money I spent does not reflect my experience. I will not return.
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