Today I was looking for a replacement part probably $10 for a machine that is made by a company that doesn't even list Home Depot (Emeryville, Ca) on their site as a distributor. In fact they list another company in Berkeley which emphatically stated they are not a distributor. This company referred me to Home Depot (Emeryville). Every staff person at Home Depot (Emeryville) was courteous and helpful and at extension #3 I found a super helpful person who said the company rep in question was on the floor. She said she would call me back (which she did) in 1/2 hour and gave me the phone of the area distributor of my machine. How more helpful can this be?
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